Commercial Kitchen Services

Emergency 24/7 Service

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Dnr Group

Commercial equipment seems to have a mind of its own. It tends to break down when you need to use it the most—and that can throw your business for a most unwelcome loop.

You shouldn’t have to wait to have your essential food service equipment, refrigerators or freezers, HVAC units and coffee equipment fixed when they go on the blink. That’s why we offer 24/7 emergency repair service at DRSS Ottawa

Our friendly, reliable team of repair professionals works around the clock to make sure you have the personalized, attentive service you deserve.

We offer 24/7 service for all of the types of equipment that we repair, including:

  • Food service equipment

  • Refrigeration

  • HVAC systems

  • Coffee and Espresso Machines

  • And more!

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Need a piece of kitchen equipment repaired quickly? We can make a diagnosis and provide an estimate fast. Contact us directly by phone for emergencies, day or night, at (613) 739-2660!

Equipment Repair

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    Maintenance, service, installs, and repairs. Our licenced technicians are TSSA certified.

  • Refrigeration

    From large roof top units to portable in-store refrigeration. Our technicians deliver qualified solutions for all your refrigeration needs.

  • Coffee

    Servicing all your coffee needs. Our trained technicians are qualified on all major brands.

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    Never underestimate the importance of maintaining a comfortable atmosphere for your employees and customers. If your HVAC equipment isn’t working as well as it should, you’ll surely have some less-than-happy staff members and guests to appease. No matter what heating or cooling equipment you need serviced, DRSS Ottawa can put it back into action.

Preventative Maintenance


When choosing us for your scheduled maintenance, you’ll get:

  • A custom scheduled maintenance plan

  • Site survey to identify the equipment your plan will include

  • Frequency based on your needs

  • Annual contracts available

  • Details about what equipment will be serviced and when

  • Appointment times that will be most convenient for you

  • And more!


Commercial Food service equipment, refrigerators and freezers, HVAC systems and coffee and Espresso systems—all of your commercial kitchen equipment can be a part of your personalized scheduled maintenance plan. And at DRSS Ottawa, we’ve got years of experience keeping kitchens running at their best.

Want to have the peace of mind that your equipment has had the care it needs to perform reliably? Contact us online today or call us at (613) 739-2660 to learn more about our flexible and affordable scheduled maintenance plans.

Drop Off Center

DRSS Ottawa now offers a new drop off center for commercial kitchen equipment.

Repairs are unexpected and inconvenient for your commercial kitchen equipment, which is why you can count on us to provide you an additional service options: If an onsite service call is not needed for a piece of equipment at your location, and you want to save on the repair costs, we now offer full drop off service for your equipment.

Our Ottawa office has a full repair shop equipped for our trained technicians to work on all commercial kitchen appliances. When convenient for you, drop off any commercial, ovens, mixers, microwaves, panini press, dishwasher, espresso and coffee units and we will take it from there.

Drop Off Service 1
Drop off

Water Filtration

Water is the single most important ingredient in food service.
Consider these facts:

  • Ice is 100% water

  • Coffee is 99% water

  • Fountain beverages are 83% water

  • Soups and sauces are up to 80% water

With these percentages, it should be a no brainer that water filtration systems should be installed on all ice machines, steamers, boilers and beverage dispensers.

Over time, the original filter will do what it is supposed to; collect debris, iron and other small particles. After installing these systems, it’s imperative to keep a strict schedule maintaining the actual filters themselves. If you do this, your establishment will offer the best quality and the most consistent water possible.

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Water Filtration

Filter Systems

Replacement Cartridges

Please ask one of our knowledgeable associates about our Water Filtration Planned Maintenance Programs.

IS Your Ice Machine Clean?

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Commercial Ice Machine Cleaning and Maintenance

We provide an ice machine sanitizing and descaling service, at which time we also look to maximize the machine’s production by fine adjustments and ensuring its good function.

Ice Machine Maintenance Service & Repair

When you draw ice from your machine, do you ever wonder what contaminants may be tumbling into your cup? Of course the ice appears to be clean and germ-free, but that argument wouldn’t hold up well if a lab were called in to test samples pulled from your hotel during a health-code violation inquiry. Ice falls within the same category as food. So your workhorse ice machines should command as much attention as you would apply to your food prep stations and equipment. Otherwise they could wind up becoming breeding grounds for problems that can leave a very bad taste in your mouth and your bottom line.

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Dnr Group

We Keep Your Ice Machine Clean and Trouble Free

DRSS Ottawa is a certified ice machine sanitizing and descaling service provider that can keep your ice machines clean and trouble free. We offer the most affordable and most thorough cleaning and maintenance services for the leading ice machine brands in the business.

And by thorough, that means every machine we touch is going to be completely sanitized according to exact manufacturer specifications and in shape for optimum ice production and efficiency.

Why Consider Our Service

Cleaning an ice machine the right way is a time-consuming task that requires a great deal more than a quick wipe down. There are many ways in which biofilm slime, mold or lime buildup can accumulate and go undetected. Aside from the health risks these conditions pose to your guests, these contaminates will bring a machine down in operating efficiency or even complete failure which are nightmares no hotel executive wants to face.

We can offer sanitization, descaling or repairs to any kind of ice machine at your business, including these common types:

Full-Cube Ice Machine

Also called “full-dice ice,” full-cube ice resembles a 7/8-inch cube. It melts slowly due to its large surface area, keeping beverages cooler for longer periods of time. Full-cube commercial ice makers come in stand-alone, under-counter, and ice-machine-bin combo units.

Half-Cube Ice Machine

Half-cube ice, or half-dice ice, measures 3/8 x 7/8 x 7/8 inches and is widely used. It can pack tightly into a glass and displace more liquid, increasing profits. Just like full-cube machines, half-cube commercial ice makers come in stand-alone, under-counter, and ice-machine-bin combo units.

Nugget Ice Machine

Nugget-shaped ice works well for blended cocktails, soft drinks, smoothies and health care settings. These commercial ice machines are available as stand-alone, under-counter, bin-combo, and dispenser units, and DRSS Ottawa is familiar with repairing any type.

Flake Ice Machine

Tiny chips of flaked ice are ideal for blended cocktails, salad bars, produce/meat/seafood displays, and ice wraps for therapeutic uses. Commercial flake ice makers come in stand-alone, under-counter, bin-combo, and dispenser units.

Specialty Ice Machine

Some business owners choose specialty commercial ice makers that create crescent- and octagonal-shaped ice. Crescent ice displaces more liquid than half cubes, further increasing profits. Specialty commercial ice machine models are available as under-counter or combo machine/dispenser units. No matter what type you have, DRSS Ottawa technicians will repair it effectively.

Speedy, Expert Commercial Ice Machine Repair

Help your commercial ice machine keep its cool, by scheduling sanitizing and descaling service with DRSS Ottawa. Your business depends on it! Our professional technicians can keep your ice maker in peak condition year-round. Ask about our commercial maintenance services, call us at (613) 739-2660

We service many brands of ice machines IceOMatic, Manitowoc, Eurodib, Hoshizaki, Scotman and many more!